On bitvoodoo Server or Data Center apps, bitvoodoo ag does not track any data from customer interactions with the apps. To analyze and improve the app usage on Cloud, anonymized interactions are tracked (see section “Cloud apps”).
We may use the information to improve our products and services.
We may use the information to customize our products and our website according to your interests.
We may use the information for marketing and market research purposes, including internal geographic studies, to provide, optimize, and personalize our services and inform you about other related products and services from bitvoodoo.
We will not sell, distribute or lease your personal information to a third party.
You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you, please write to the address below.
If you believe that any information we are holding on you is incorrect or incomplete, be sure to get in touch with us via the address below. We will promptly correct any information found to be incorrect.
Data Center and Server apps
No personal information or information stored on the customer's Confluence or Jira server is available to bitvoodoo.
Our apps do not transmit any data from your Confluence or Jira instance to bitvoodoo or any third party.
We do not store any user data on our or any third-parties server. Instead, all data is retrieved live from the customer's Confluence or Jira Cloud instance.
The exception is the app Viewtracker - Analytics for Confluence, which stores content titles to allow the sorting of content in reports and to provide a usable export of reports' data. In addition, the user's account ID is stored unless the Data Privacy setting is set to "Extended Privacy Mode". This data is currently stored in the AWS instance in North Virginia, managed by bitvoodoo ag. Once the choice of data residency is introduced for Viewtracker, an administrator can specify other locations.
In the case of the Confidential Fields with Data Residency for Jira app, the inserted data will be stored on the databases provided by us, if this option has been selected in the app under Hosting. The stored data is encrypted as described here and cannot be decrypted by Atlassian or bitvoodoo ag.
To analyze the usage of our apps, we have integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the Atlassian Cloud Domain name from which a person has come (the so-called referrer), which bitvoodoo app pages (this refers to the app interfaces) were visited, or how often and for what duration a page was viewed. Web analytics are mainly used for the optimization of a website and to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For web analytics through Google Analytics, the controller uses the application “_gat. _anonymizeIp”. Using this application, the IP address of the Internet connection of the data subject is abridged by Google and anonymized when accessing our bitvoodoo app pages from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our bitvoodoo app pages. Google uses the collected data and information, inter alia, to evaluate the use of our bitvoodoo app pages, provide online reports, show the activities on our bitvoodoo app pages, and provide other services concerning the use of our bitvoodoo app pages.
Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google can analyze the use of our bitvoodoo app pages. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which the access was made, and the data subject's frequency of visits to our bitvoodoo app pages. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass the personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our bitvoodoo app pages at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the link https://www.google.com/analytics/.
bitvoodoo Cloud app customers can opt out of the tracking by Google Analytics for entire instances by contacting bitvoodoo’s app support.