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FAQ

When is the sound playing?

The sound is only played if the window hasn't the focus or the textarea hasn't the focus.

Deactivate sound

There are different ways to achieve this:

  1. You can disable the sound in the chat administration. /admin/plugins/confluence.chat/viewconfiguration.action.

  2. Disable the add-on module with the sound files: chat-sound

Deactivate the Desktop Notifications

Just disable this add-on module: chat-browser-notification


The editor hides the save button

You could activate the option "Hide in editor" in the chat configuration or you could add the following CSS rule in the global CSS styles:

CSS
.contenteditor #chatbar { display: none !important; }


Reset all

First: Shutdown confluence

To Remove all configurations (global and space setting), execute this SQL statement:

SQL
DELETE FROM bandana WHERE BANDANAKEY LIKE 'confluence.chat.configuration%'


To remove complete History:

SQL
DELETE FROM bandana WHERE BANDANACONTEXT LIKE 'confluence.chat.history.%'


To remove all user settings (Status, ... )

CODE
DELETE FROM bandana WHERE BANDANACONTEXT LIKE 'confluence.chat.preferences.%'

At the end, start confluence


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