Skip to main content
Skip table of contents

Why do I get "You need to log in to Confluence…" in my tabs?

Issue

If you receive the message “You need to log in to Confluence to view Knowledge Base articles.” instead of the tab content, there is an issue with your browser cookies.

Solution

Please ensure you don’t block all or all 3rd-party cookies. The following sites always need to have cookies allowed for Atlassian products to run smoothly.

This Atlassian article explains how to change the cookie settings in different browsers: https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-browser-cookies/


Related content

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.