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Content & Usage Report: Content

List all content in your Confluence instance and how much it is used in a specified date range. Carry out quick actions, like deleting a page, directly in the report.

This report was introduced in Viewtracker version 7.5.1.

Content & Usage Report for content, as part of the Global Report

Accessing the Content & Usage Report: Content

This new report is now part of the Global Report and the Space Report.

Access the global report via:

  • → Analytics Cockpit (visible to Confluence Administrators only) or

  • Confluence header → Analytics Cockpit (visible to users who have been granted access)

Select “Content & Usage” below the pre-selected “Overview” in the left menu. The tab “Content” is selected by default.


Access the report on a space level:

  1. Access a specific space.

  2. Select ⚙ Space tools → Analytics Cockpit

  3. Choose the tab “Content”.

Content & Usage Report: Content

Scope of data

  • Whenever the word “content” is used, it refers to pages and blog posts. Attachments are not part of the Content & Usage Report.

  • This report does not list pages and blog posts in spaces that have been excluded from tracking.

Report Creation Form

The following form is loaded when you access the Content & Usage Report. You can define the date range, type of content, sorting, and other filters to generate a customized report.

Currently, the following settings are available:

  • Date Range: Define the required date range of the report.

  • Content Filters

    • Filter by space: Type and select one or various spaces.

    • Filter by content type: Select content type “pages” or “blog posts”. By default, pages and blog posts are listed in the report. Use this filter to drill down into the various content types.

    • Filter by user’s login type: Select “Logged in Users” or “Anonymous Users”

    • Checkbox to exclude personal spaces and their content

  • Sorting: Define by which data and in which order the report should be sorted.

  • Search: If you want the report to consist only of content with a certain word in the title, insert the search term here.

  • Activity Filter

    • Content with views: Only display content with views within the selected date range.

    • Content with more than 1000 views: Type in any other number of views to see popular content.

    • Content with fewer than 100 views: Type in any other number of views to see content with few views.

    • Content without views: Only display content without any views within the selected date range.

    • Content without edits: Only display content that has not been edited within the selected date range.

    • Newly created content: Only display content that was created within the selected date range.

Tap the “Apply” button once you have made your selection. Viewtracker will now generate the desired Content & Usage report.

📖 Read possible use cases for this report in our blog post on bitvoodoo.app.

Report generation

The loading time can vary depending on the defined date range and the number of tracked data on the Confluence instance.

The report data is collected in the background while you see a loading screen. If you don’t want to wait, you can leave this page and return to it later.

Once Viewtracker has collected and sorted the data, it will display the following report.

Content & Usage Report for content, as part of the Global Report

Tap the “Change Filters” button if you want to define a new date range, set other filters, or change the sort order. You will be directed back to the report creation form.

Hint when using the Content & Usage Report repetitively

There is a limit of reports that can be created simultaneously. This is to avoid negatively impacting performance on Confluence instances with a lot of tracked data.
If you see the message that the maximum number has been reached, just try again later.

Total bar

There is a total bar below the table that consists of the following data:

  • Number of content: The number of content units (pages and blog posts) in the selected filter

  • Views: All views of all active content accumulated within the selected date range

  • Unique viewers: All unique viewers who have accessed the content within the selected date range

  • Contributors: The number of Confluence users who have contributed to the content within the selected date range

  • Engaged users: The number of Confluence users who have commented, liked or watched a piece of content within the selected date range

All metrics summary

There are more metrics than those mentioned above. Tap the button “See all metrics” in the down-right corner of the table. A window will pop up, giving you more details.

All numbers refer to the selected filter (see above) and date range (last 30 days by default).

The numbers in this summary include the following:

  • Number of content: The number of content units (pages and blog posts) in the selected filter

  • Views: All views of all active content accumulated within the selected date range. Views of trashed content are not included in this total.

  • Unique viewers: All unique viewers who have accessed the content within the selected date range

  • Contributors: The number of Confluence users who have contributed to the content within the selected date range

  • Engaged users: The number of Confluence users who have commented, liked, or watched a piece of content within the selected date range

  • New content: Content created within the selected date range

  • Edits: The number of page and blog post edits within the selected date range

  • Trashed content: The number of content moved to the trash bin within the selected date range
    Archived content is not included in the “Trashed content”. The report does not track if a space is archived or if pages are moved to an archived space. If users access the content of an archived space, the report will track the view.

  • Comments: The number of comments within the selected date range

  • Likes (on content): The number of likes of pages or blog posts within the selected date range

  • Likes (on comments): The number of likes of comments within the selected date range

  • Watches: The number of times a piece of content was added to the watch list of a user within the selected date range

Example of the Content and Usage Report summary for content

Content Actions

Since fall 2023, you can carry out quick actions directly in the overview table. For example, you can delete a content piece that was not viewed for a long period.

Tap the three dots in the “Actions” column to:

  • access the Content Report of this content

  • access the attachments

  • access the page history

  • access the page information

  • delete this content

Actions in the Content & Usage: Content Report

 

Some of these actions will open a new tab. Depending on your permissions, you may not be allowed to carry out these actions. 

Navigating to other reports

You can access many other Viewtracker reports out of the Content & Usage Report.

  • Tap on any page name in the “Content Name” column. This will open an overlay with the Content Report of that specific page. The breadcrumbs lead you to the Space Report (in which the page is located) or to the Global Report.
    The entry on the right side of the breadcrumb is the page/blog post name. Tapping the name will open the page in a new tab so you can access its content.

    Breadcrumb to other reports

     

 

(info) The date range and metric grouping selected in one report will automatically be adapted to the other reports.

 

Saving and sharing reports

Once you’ve applied a filter or changed the report's date range, the report’s URL will adapt with parameters like ?dateValue=this.week&contentType=blog.

This is useful for the following reasons:

  • You can copy and share the URL with co-workers with the same access permission.

  • You can save the URL to access a customized report quickly.

Export data

You can export numbers of the Content Usage Report as a CSV file.

All numbers in the export refer to the selected filter and date range (last 30 days by default).

Here’s how to export:

  • main table: tap the “Export” button next to the date range and confirm the amount of data.

  • “All metrics” summary: tap the “Export” button in the overlay.

  • “Viewers”: tap the “Export” button in the overlay.

  • “Contributors”: tap the “Export” button in the overlay.

  • “Engaged users”: tap the “Export” button in the overlay.

The CSV contains the aggregated data from the report, including the following:

  • main table: Content Id, Content Type, Title, Space Key, Views, Viewers, Edits, Contributors, Engaged Users, Last Viewed, Last Viewed Formatted, Last Modified, Modified Date Formatted.

  • “all metrics” summary: Number of content, Views, Viewers, Contributors, Engaged Users, New content, Edits, Deleted content, Comments, Likes (on content), Likes (on comments), Watches.

  • “Viewers”: Name, Last Viewed, Times Viewed.

  • “Contributors”: Name, Last Edited, Times Edited.

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