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📎 Attachment Report

Find out which attachments attract how many views and downloads.

How to access the Attachment Report

This is part of the Global Report of Viewtracker. To see the attachments of a specific space only, please refer to the Space Report documentation.

  1. Click on Settings ⚙ in the Confluence header.

  2. Under the heading "Viewtracker", select "Global Report".


Alternatively, go to "Apps" in the Confluence header and select "Viewtracker - Global Report".

Switch from Overview (default) to “Attachments”.

The report will give you the following data:

  • A graph of the attachment views in the entire Confluence site. The default period is the last 30 days. Click on the date picker to change the time.
    (info) It can take up to 1 minute before recent views are displayed in the report.

  • File Name: The most popular attachments' file names and file types.

  • Space: The space in which the attachments are located.

  • Views: The number of views or downloads of each attachment.

  • File Size: The attachment size (in bytes, MB or GB).
    (info) By default, the report only contains the file size of files that have been edited, viewed or attached since the Viewtracker app is active in your system. By performing a content synchronization, an administrator can showcase attachments without any interactions.

  • Viewers: The number of viewers who viewed or downloaded the attachment.

Settings and filters:

  • Use the search field to search for specific attachments.

  • Filter by status: Select “Current” or “Archived” attachments

  • All other options are explained below ⤵️

Changing the date range

  • As a default, the data from the last 30 days are displayed. You can change that by clicking into the date field and selecting a different date range. All metrics will adapt automatically.

  • You can group the metrics in the graph by using “Group by” days (default), weeks, months, or years.


     

Choosing which metrics to display in the graph

Below the graph, there is a drop-down menu listing the available metrics. By default, “Views” are selected.

Select the metrics you want to appear in the graph, and the graph will adapt automatically. Viewtracker saves the metric selection; whenever you access the report in the future, the selected metrics will be displayed in the graph.

 

Saving and sharing reports

Once you’ve applied a filter or changed the report's date range, the report’s URL will adapt with parameters like ?dateValue=last.7.days&sortKey=views&sortOrder=DESC&searchText=view.

This is useful for the following reasons:

  • You can copy and share the URL with co-workers with the same access permission.

  • You can save the URL to access a customized report quickly.

Include or exclude file types

As a Confluence Administrator, you can decide which file types (Microsoft Word, Excel, Powerpoint, PDF, Gliffy, Images, etc.) you would like to track. You may want to track very specific file types only to keep the Viewtracker reports "clean". 

  1. Data Center: In the Analytics Cockpit, select “Tracking”.

    Cloud: In the Global Report, tap “Manage Tracking”, then “Tracking”.

    image-20240213-164338.png

  2. In the field “Attachment File Type”, you are presented with a list of file types that are currently tracked.

    image-20240213-164408.png

  3. Click on the list to add or remove file types. The changes will be saved automatically.

  4. The Attachment Report will now show the file types you have selected, starting today.

Note: Existing attachment views (collected before the settings were changed) will remain in the database and will not be deleted. They might show up in the report.

Available file types for tracking

Differences between file type tracking on Viewtracker on-premise and Cloud:

  • Data Center/Server: specific MIME types are tracked

  • Cloud: specific extensions are tracked

Word

  • Document

  • Template

  • Document with Macro

  • Template with Macro


Excel

  • Sheets

  • CSV

  • Sheets with Macro

  • Template with Macro

  •  Add-in with Macro

  •  Binary sheet with macro

  •  Spreadsheet

  •  Spreadsheet with template

PDF

Images

  • GIF

  • PNG

  • TIF

  • TIFF

  • JPEG

  • BMP

  • SVG

  • WEBP

  • x-icon

Powerpoint  

  • Presentation

  • Slideshow

  • Template

  • Add-in with macro enabled

  • Presentation with macro

  • Template with macro

  • Slideshow with Macro

Gliffy

Project 

  • Ms proj

  • MSproject 

  • x-msproject

  • x-dos MS project

Video

  • MPEG

  • MSvideo  

  • Webm

  • MP4

  • Quicktime video

  • WMV
        

Archive

  • ZIP

  • GZIP

  • 7ZIP

  • TAR

  • RAR
        

Audio

  • MP3

  • WAV

  • AAC

  • AIFF

  • DSD

  • ALAC

  • OGG

Text documents (Cloud only)

Extensions:

  • TXT

  • RTF

Export Attachment data

You can export the numbers of the Attachments Report as a CSV file in the Global and Space Report.

All numbers in the export refer to the selected filter and date range (last 30 days by default).

Here’s how to export:

1. Go to Apps → Viewtracker - Global Report → Menu “Attachments” → Export → choose individual or aggregated views

2. Confirm the amount of data.

Individual views:

This exported CSV file will include every single attachment view with the following information:

Account Id, Content Id, Content Title, Content Type, Space Key, Date, Unix Date.

 

Aggregated views:

This exported CSV will include the aggregated view events as displayed in the Attachment Report and will include the following information:

  • Attachment Name

  • Space Name

  • Views

  • File Size (in byte)

  • Viewers

If you need the user name instead of the Account ID, please consult our FAQ: How to find the user name in the exported data?

Related content

Viewtracker has two more powerful reports that showcase attachment storage, growth and storage:


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