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Getting Started - Viewtracker Server & DC

Overview


πŸ“ˆ Gain valuable insight into what is going on in your Confluence.

The Viewtracker app offers important user behavior details, for example:

  • Which are the most active/popular pages or spaces?

  • Which content has not been viewed or updated for a long time

  • Which pages have received likes or comments?

  • What are users searching for on Confluence?

  • Which attachments have been looked at?

(info) As of January 2021, Viewtracker is bundled with Search Analytics and Attachment Tracking.


Screenshots of built-in Viewtracker reports. For the full list, see Reports in Viewtracker Data Center.


Types of Reports

πŸ“– To the full Report Documentation

Content Report (Page or Blog post)

See how many people have viewed a specific page or blog post and their attachments. 
πŸ“– Read full documentation

Space Report

  • See how many users have viewed and contributed to the Space's content.

  • The included Content & Usage Report also allows you to identify which content has not been viewed or updated for a long time.

  • Review the views and downloads of the space's attachments using the Attachment Report.

  • Use the Space Status Reportto track the progress of the Space.

πŸ“– Read all about the Space Report

Global Report

  • With this report, all views and contributions of an entire Confluence instance can be visualized.

  • The included Content & Usage Report provides more metrics of the overall performance of your Confluence instance and gives you powerful filters to customize your reports. 

  • Analyze your users’ searches and the number of results with the Search Report.

  • Analyze attachment views with the Attachment Report.

  • Analyze special URLs in the Confluence URL Reports.

  • Analyze how your Confluence instance is developing in the Instance Report.

Only a Confluence Administrator can change settings for the reports. However, an administrator can grant users read-only permission for the Global Report.
πŸ“– Read Global Report documentation

Attachment Report

  • Highlight the number of attachments within Confluence and understand the scale of stored data.

  • Discover what files are currently hosted, including file type and size details.

  • Identify old or ignored attachments to consider their current relevance and potential for cleanup.

πŸ“– Read all about the Attachment Report

Search Report

  • Discover what your Confluence users are searching for: gain insights into common queries and information needs.

  • Analyze search trends to understand what content is most sought after.

  • Compare the results offered to determine if users are finding relevant information.

πŸ“– Read all about the Search Report

Instance Report

  • This report provides a comprehensive overview of your Confluence instance and its activity.

  • Compare the number of active users, and see how many pages, spaces, and attachments are viewed.

  • Use the charts to monitor changes over time, helping you manage and optimize your instance usage.

πŸ“– Read all about the Instance Report

Confluence URL Reports

  • Monitor components not tracked by Atlassian Analytics, such as user profiles, team pages, and the space directory.

  • Leverage integrations to track activity on third-party apps as well.

πŸ“– Read all about the URL Reports


Macros available

Analytics Report NEW

image-20240326-103909-20240723-133038.png

With the introduction of this new macro, you can now generate personalized reports on Confluence pages and grant access to Viewtracker data for users without report permissions.

πŸ“– Read more about the Analytics Report macro here

Analytics Report: Chart NEW

image-20240723-133724.png

The chart option enables the visualization of page or space metrics in various formats, such as line, bar, or area charts.

πŸ“– Read more about charts option here

Analytics Report: Tiles NEW

image-20240723-133841.png

Use this option to showcase page and space key metrics and top lists through tile displays.

πŸ“– Read more about the tiles option here

Analytics Report: Text NEW

image-20240723-134022.png

Use this option to showcase page and space key metrics along with top lists in a textual format.

πŸ“– Read more about the text option here


Administrator's Guide

Learn how to set Viewtracker up according to your needs, and get to know all settings and possibilities. Features include:

β†’ To the Administrator's Guide


❓ FAQ

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